Shipping policy

【Domestic Shipping Rates】

• Nationwide: ¥880 (excluding Okinawa Prefecture)
• Okinawa Prefecture (including remote islands): ¥2,260

※For customers outside Okinawa Prefecture: Free shipping for orders totaling ¥10,000 or more (including tax). ※For customers in Okinawa Prefecture: Free shipping for orders totaling ¥25,000 or more (including tax).

【International Shipping Rates】
We sincerely apologize, but we are unable to ship to overseas locations at this time.

【Domestic Shipping】

• We usually dispatch the products within 7 to 14 business days.
• Orders placed on Saturdays, Sundays, or national holidays will be shipped on the next business day.
• Please note that separate announcements will be made regarding shipping during the year-end and New Year holidays, Golden Week, and the Obon period.

 

【Packaging Materials and Handling of Crushed Boxes】

• We entrust the delivery of our products to the shipping carriers. Therefore, we do not accept inquiries regarding product damage during delivery.
• We kindly ask you to contact the shipping carrier regarding packaging materials and crushed boxes.

 

【Extended Absence and Refusal of Delivery (Return of Packages)】

• In the case of packages being returned due to extended absence or refusal of delivery, we will charge the round-trip shipping fee and handling fee.
• Please note that we are unable to reship returned packages.